Amazon’s HQ2 RFP Provided the Roadmap for a More Competitive Birmingham

237 Disappointments

Amazon received 238 submissions from 238 different cities for its request for proposal (RFP) regarding its second headquarters, HQ2. In the wake of the 237 losers will be millions of dollars and tremendous amount of energy and resources spent trying to promote hundreds of cities that didn’t qualify for even the most basic RFP requirements.

Birmingham, AL is likely to be one of the 237 disappointed cities because, for the most part, we don’t meet the minimum qualifications to submit a competitive bid

But that didn’t stop us from launching a big and—presumably expensive—advertising campaign replete with huge temporary monuments shaped like Amazon shipping boxes, oversized Amazon Dash buttons and a dozen or more feel good news stories both paid and unpaid in an attempt to woo Jeff Bezos and his selection committee.

Someone is going to win some advertising awards and get some really great news clips to frame for their office walls. It was creative and well executed. Unfortunately, much like the ill-conceived and almost criminally executed bid to land the last DNC convention, #bringAtoB will likely net the same economic impact with a monster bill to pay for the effort.

Yes, I’m one of the jerks who pushed back on this from day one of the campaign and have been called a lot of names on social media. People have been pushing the false equivalent of Mercedes choosing to build their plant in Vance as justification for opening threadbare pockets and spending money we hardly have. However, I have been far from alone in questioning the allocation of this money, effort and time when our city has so many opportunities to improve.

Simply throwing stones at the #bringAtoB campaign is not helpful however. Here is how and where that money, time and energy could have been used to move toward a city and economic environment that would have made us much more competitive not only for the Amazon bid but also for attracting other new opportunities to the area.

Provide Forgivable Small Business Loans

99.7% of the companies in the US are classified as small businesses and those businesses employ 48% of the total workforce. Many of the largest companies in Birmingham are shrinking their head count as software and technology automation requires less human capital. Regions Bank laid off approximately 260 people last year alone. Bradley (formerly BABC) laid off 13% of its administrative staff during that same time period. US Steel laid off 1,100 workers at the end of 2015.

For the sake of argument, let’s say $200k was directly allocated to the promotion of #bringAtoB. That could have translated into 10 small business loans of $20k to vetted and qualified small business operators to expand or even start their business. The BBA, Big Communications, City of Birmingham and others involved in #bringAtoB could provide additional support or resources to those new opportunities using the same amount of time and effort spent creating and launching the Amazon campaign

That’s 10 new businesses, employers and tax paying entities created for the same amount of money and time. If you took the perspective as an investor, this would be like placing 10 bets with the same amount of money as you would have placed on a single bet with a lousy prospectus. Job growth in Birmingham continues to come from small businesses and entrepreneurs- not the same big industry companies we have relied on since the 1960s to create new jobs and better opportunities.

Limit the Economic Development Fragmentation

We have the BBA, Tech Birmingham, Rev Birmingham, EDPA, Innovation Depot, Innovate Birmingham, UAB, Rotary, City Hall, City Council, Jefferson County Commission and others working on separate and disparate economic development programs. All of those organizations are funded by private contributions, membership fees, sponsorships, tax dollars or grant money. Those funding sources are finite, but we have individual groups spending money on individual staffs, salaries, operational expenses, strategic planning sessions, events, professional service providers, committee meetings, promotional advertising, grant writers and more.

The cost of that duplication is massively wasteful. Further, without a cohesive approach between all those individual groups, we end up with competing priorities and mediocre performance. As one of my mentors used to say, “there are only so many nickels in the jar.” We need to be better stewards of how we spend our limited resources. That starts with collaborating on a macro scale and setting a longer-term vision.

Create a City-Wide Transportation Plan

One of the primary requirements of the Amazon RFP was a campus with direct access to mass transit. While Birmingham has several rail spurs that run along former industrial sites, we don’t have what most cities would consider efficient and accessible mass transit. Organizations have worked to fill gaps in that plan with efforts like the Zyp Bikeshare program, but a long-term, workable transportation strategy has largely eluded us. We haven’t managed to come up with a way to connect the city with the surrounding area- like the suburbs which would provide a large percentage of the human capital required for a corporate campus the size of Amazon’s HQ2. We need to spend the money to come up with a comprehensive and effective mass-transit strategy that drags us into the 21st century.

Entrepreneurs should be Leading Entrepreneurial Efforts

By last count, there at least six local or regional organizations that exist to directly or indirectly promote the formation and growth of entrepreneurs and startups. None of those organizations are actually led by an entrepreneur. A few of them don’t have anyone on their executive staff that has been an entrepreneur or even worked for a small business or startup. There is no doubt those people can play a crucial role in the support and success of the emerging business ecosystem but we need actual entrepreneurs to be in those leadership roles. There is no amount of research or relative proximity that can replace the kinesthetic experience of being an entrepreneur or business owner.

Work Toward the Next Opportunity Now

We should be able to self-critique and have tough conversations about what we must change without the fear that doubt creates preventing us from being open to our opportunities. While celebration of incremental improvement is crucial, we must not accept shallow victories as the sum total of our achievements. We have a long way to go and we must be able to talk openly and honestly about those shortcomings and how we want to work to fix them.

As we stand in 2017, we aren’t qualified for Amazon’s HQ2. We can argue the semantics of the RFP’s wording to justify in our minds how we manage to qualify, or we can start looking inward and filling the gaps highlighted by Amazon. The RFP did provide us a potential roadmap to being far more competitive and attractive to companies like Amazon in the future. It will take a collective, long-term and disciplined effort to fill those gaps and we need to pursue that challenge with as much energy and resources as we spent on oversized Amazon shipping boxes and faux-Dash buttons.

Photo via Creative Commons user Anxo Cunningham

Is Birmingham Shipt Out of Luck?: What Amazon’s Whole Foods Acquisition Means for Shipt

Within 10 days of Shipt announcing it had secured an additional $40 million through series B funding, Amazon announced it had purchased Whole Foods for almost $14 billion, and Instacart announced it will become the only official partner of Publix in 2020 and offer delivery service through every Publix location, beginning in Shipt’s Birmingham backyard.

“Alexa, Bring Me a Dozen Bananas.”

Amazon has already been delivering on-demand grocery pickups through its AmazonFresh service in limited locations. With the addition of the 431 Whole Foods locations and the investment Amazon has already made in advanced logistics, it’s almost a given they will start offering pickup and delivery services in each of those locations. Shipt points to the 43 cities they’re currently servicing in the Southeast and Midwest markets as validation of demand and their ability to scale. Amazon likely agrees. With their new Whole Foods retail footprint, an estimated 65 million Amazon Prime subscribers already paying annual memberships to the online giant, and Amazon’s ability to recreate the basic architecture of Shipt’s app/ interface/ automation tech, what is really stopping them from supplanting Shipt?

Instacart Moving Into B and C Markets

Shipt specifically targeted smaller markets in the regions of the country where Instacart and others had a weak or non-existent presence. Last year, Instacart started offering delivery in smaller markets and found enough success to ink their recent exclusive deal with Publix. This is a big deal as Publix is a major partner for Shipt and has more than 1,100 locations in the Southeast—with 773 of those in Florida alone. Shipt will probably still be able to offer delivery from Publix locations but won’t be considered an official partner—which means any marketing fees, promotional consideration, or branding received from Publix will go away. If that’s the case, those shops become far less profitable and Shipt will either have to raise subscriber fees or eliminate popular Publix as an option for Shipt members.

Is the $60 Million in Funding a Problem for Shipt?

Instacart raised $400 million on a $3.4 billion valuation in March of this year. In total, they have raised $675 million over seven rounds. They currently offer service in more than 1,200 cities. That translates into $562,333 of investment per city. Shipt has raised $65.2 million over three rounds which translates into more than $1.5 million of investment per city. The bulk of that funding, $40 million, was announced just days before the Instacart/Publix deal and a week before the Amazon/Whole Foods deal. Is their future valuation now lower than what it was last week? Assuming they’ll need even more capital to compete against Amazon and Instacart, how will that affect future fundraising?

Don’t Forget About Walmart

Walmart has also been testing its own delivery service by paying their employees small fees for delivering products to customers that are on the employee’s way home. Time will tell if this becomes a meaningful segment for Walmart, but with a $219 billion market cap, Walmart can launch whatever service it wants in the same smaller cities Shipt already services.

What’s Next for Shipt

There is likely going to be some form of pivot coming from Shipt, and no one outside of their boardroom really knows what that will be. Anything is possible—from going after even more funding to compete in the space to aggressively shopping Shipt for acquisition. Bill Smith, the founder of Shipt, is a savvy and accomplished entrepreneur. From an outside perspective, he has built a solid team, and the culture within Shipt is reported to be strong. All of which will serve them well as they consider their options in this new landscape. Amazon may choose not to pursue delivery. Walmart may not enter the market. It’s entirely possible that Shipt finds a way of successfully competing with Amazon, Instacart, and Walmart even if they plan to pursue the same opportunities as Shipt. If they do pull off a successful competitive strategy, they will have cemented their reputation as the big startup “win” Birmingham has been hoping they are.

 

Really Jeff Bezos?

I found Jeff Bezos’s comments about the “billions of dollars” worth of failures he has been responsible for at Amazon rather cavalier. While I get his point that innovation is expensive and can be offset by a few real “hits,” Amazon is under increasing market pressure to turn a profit and is coming off an epic failure with the Fire Phone. I think I expected him to be a little more conciliatory. Here is the article from Business Insider: http://lnkd.in/eF3wFPj What do you think?

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