Amazon’s HQ2 RFP Provided the Roadmap for a More Competitive Birmingham

237 Disappointments

Amazon received 238 submissions from 238 different cities for its request for proposal (RFP) regarding its second headquarters, HQ2. In the wake of the 237 losers will be millions of dollars and tremendous amount of energy and resources spent trying to promote hundreds of cities that didn’t qualify for even the most basic RFP requirements.

Birmingham, AL is likely to be one of the 237 disappointed cities because, for the most part, we don’t meet the minimum qualifications to submit a competitive bid

But that didn’t stop us from launching a big and—presumably expensive—advertising campaign replete with huge temporary monuments shaped like Amazon shipping boxes, oversized Amazon Dash buttons and a dozen or more feel good news stories both paid and unpaid in an attempt to woo Jeff Bezos and his selection committee.

Someone is going to win some advertising awards and get some really great news clips to frame for their office walls. It was creative and well executed. Unfortunately, much like the ill-conceived and almost criminally executed bid to land the last DNC convention, #bringAtoB will likely net the same economic impact with a monster bill to pay for the effort.

Yes, I’m one of the jerks who pushed back on this from day one of the campaign and have been called a lot of names on social media. People have been pushing the false equivalent of Mercedes choosing to build their plant in Vance as justification for opening threadbare pockets and spending money we hardly have. However, I have been far from alone in questioning the allocation of this money, effort and time when our city has so many opportunities to improve.

Simply throwing stones at the #bringAtoB campaign is not helpful however. Here is how and where that money, time and energy could have been used to move toward a city and economic environment that would have made us much more competitive not only for the Amazon bid but also for attracting other new opportunities to the area.

Provide Forgivable Small Business Loans

99.7% of the companies in the US are classified as small businesses and those businesses employ 48% of the total workforce. Many of the largest companies in Birmingham are shrinking their head count as software and technology automation requires less human capital. Regions Bank laid off approximately 260 people last year alone. Bradley (formerly BABC) laid off 13% of its administrative staff during that same time period. US Steel laid off 1,100 workers at the end of 2015.

For the sake of argument, let’s say $200k was directly allocated to the promotion of #bringAtoB. That could have translated into 10 small business loans of $20k to vetted and qualified small business operators to expand or even start their business. The BBA, Big Communications, City of Birmingham and others involved in #bringAtoB could provide additional support or resources to those new opportunities using the same amount of time and effort spent creating and launching the Amazon campaign

That’s 10 new businesses, employers and tax paying entities created for the same amount of money and time. If you took the perspective as an investor, this would be like placing 10 bets with the same amount of money as you would have placed on a single bet with a lousy prospectus. Job growth in Birmingham continues to come from small businesses and entrepreneurs- not the same big industry companies we have relied on since the 1960s to create new jobs and better opportunities.

Limit the Economic Development Fragmentation

We have the BBA, Tech Birmingham, Rev Birmingham, EDPA, Innovation Depot, Innovate Birmingham, UAB, Rotary, City Hall, City Council, Jefferson County Commission and others working on separate and disparate economic development programs. All of those organizations are funded by private contributions, membership fees, sponsorships, tax dollars or grant money. Those funding sources are finite, but we have individual groups spending money on individual staffs, salaries, operational expenses, strategic planning sessions, events, professional service providers, committee meetings, promotional advertising, grant writers and more.

The cost of that duplication is massively wasteful. Further, without a cohesive approach between all those individual groups, we end up with competing priorities and mediocre performance. As one of my mentors used to say, “there are only so many nickels in the jar.” We need to be better stewards of how we spend our limited resources. That starts with collaborating on a macro scale and setting a longer-term vision.

Create a City-Wide Transportation Plan

One of the primary requirements of the Amazon RFP was a campus with direct access to mass transit. While Birmingham has several rail spurs that run along former industrial sites, we don’t have what most cities would consider efficient and accessible mass transit. Organizations have worked to fill gaps in that plan with efforts like the Zyp Bikeshare program, but a long-term, workable transportation strategy has largely eluded us. We haven’t managed to come up with a way to connect the city with the surrounding area- like the suburbs which would provide a large percentage of the human capital required for a corporate campus the size of Amazon’s HQ2. We need to spend the money to come up with a comprehensive and effective mass-transit strategy that drags us into the 21st century.

Entrepreneurs should be Leading Entrepreneurial Efforts

By last count, there at least six local or regional organizations that exist to directly or indirectly promote the formation and growth of entrepreneurs and startups. None of those organizations are actually led by an entrepreneur. A few of them don’t have anyone on their executive staff that has been an entrepreneur or even worked for a small business or startup. There is no doubt those people can play a crucial role in the support and success of the emerging business ecosystem but we need actual entrepreneurs to be in those leadership roles. There is no amount of research or relative proximity that can replace the kinesthetic experience of being an entrepreneur or business owner.

Work Toward the Next Opportunity Now

We should be able to self-critique and have tough conversations about what we must change without the fear that doubt creates preventing us from being open to our opportunities. While celebration of incremental improvement is crucial, we must not accept shallow victories as the sum total of our achievements. We have a long way to go and we must be able to talk openly and honestly about those shortcomings and how we want to work to fix them.

As we stand in 2017, we aren’t qualified for Amazon’s HQ2. We can argue the semantics of the RFP’s wording to justify in our minds how we manage to qualify, or we can start looking inward and filling the gaps highlighted by Amazon. The RFP did provide us a potential roadmap to being far more competitive and attractive to companies like Amazon in the future. It will take a collective, long-term and disciplined effort to fill those gaps and we need to pursue that challenge with as much energy and resources as we spent on oversized Amazon shipping boxes and faux-Dash buttons.

Photo via Creative Commons user Anxo Cunningham

Episode 4: Retaining & Recruiting Talent in Your Startup Community

AKA The Episode Where We Started Using SEO-Friendly Episode Titles. This week, we riff on an editorial in the Birmingham Business Journal about the loss of young leadership.

Episode 2: I Get By With A Little Help From My Friends

In this podcast, we talk about the importance of the startup ecosystem. From providing cohorts and mentors to creating a culture of expertise, the startups around you will have an effect on whether you succeed or fail.

This can be challenging, because building relationships with people who aren’t your consumers or your backers can feel off-task, but that support system can help in ways you can’t anticipate. In our example, we talk about a local Birmingham neighborhood where retail storefronts looked out for each other.

Is Birmingham Shipt Out of Luck?: What Amazon’s Whole Foods Acquisition Means for Shipt

Within 10 days of Shipt announcing it had secured an additional $40 million through series B funding, Amazon announced it had purchased Whole Foods for almost $14 billion, and Instacart announced it will become the only official partner of Publix in 2020 and offer delivery service through every Publix location, beginning in Shipt’s Birmingham backyard.

“Alexa, Bring Me a Dozen Bananas.”

Amazon has already been delivering on-demand grocery pickups through its AmazonFresh service in limited locations. With the addition of the 431 Whole Foods locations and the investment Amazon has already made in advanced logistics, it’s almost a given they will start offering pickup and delivery services in each of those locations. Shipt points to the 43 cities they’re currently servicing in the Southeast and Midwest markets as validation of demand and their ability to scale. Amazon likely agrees. With their new Whole Foods retail footprint, an estimated 65 million Amazon Prime subscribers already paying annual memberships to the online giant, and Amazon’s ability to recreate the basic architecture of Shipt’s app/ interface/ automation tech, what is really stopping them from supplanting Shipt?

Instacart Moving Into B and C Markets

Shipt specifically targeted smaller markets in the regions of the country where Instacart and others had a weak or non-existent presence. Last year, Instacart started offering delivery in smaller markets and found enough success to ink their recent exclusive deal with Publix. This is a big deal as Publix is a major partner for Shipt and has more than 1,100 locations in the Southeast—with 773 of those in Florida alone. Shipt will probably still be able to offer delivery from Publix locations but won’t be considered an official partner—which means any marketing fees, promotional consideration, or branding received from Publix will go away. If that’s the case, those shops become far less profitable and Shipt will either have to raise subscriber fees or eliminate popular Publix as an option for Shipt members.

Is the $60 Million in Funding a Problem for Shipt?

Instacart raised $400 million on a $3.4 billion valuation in March of this year. In total, they have raised $675 million over seven rounds. They currently offer service in more than 1,200 cities. That translates into $562,333 of investment per city. Shipt has raised $65.2 million over three rounds which translates into more than $1.5 million of investment per city. The bulk of that funding, $40 million, was announced just days before the Instacart/Publix deal and a week before the Amazon/Whole Foods deal. Is their future valuation now lower than what it was last week? Assuming they’ll need even more capital to compete against Amazon and Instacart, how will that affect future fundraising?

Don’t Forget About Walmart

Walmart has also been testing its own delivery service by paying their employees small fees for delivering products to customers that are on the employee’s way home. Time will tell if this becomes a meaningful segment for Walmart, but with a $219 billion market cap, Walmart can launch whatever service it wants in the same smaller cities Shipt already services.

What’s Next for Shipt

There is likely going to be some form of pivot coming from Shipt, and no one outside of their boardroom really knows what that will be. Anything is possible—from going after even more funding to compete in the space to aggressively shopping Shipt for acquisition. Bill Smith, the founder of Shipt, is a savvy and accomplished entrepreneur. From an outside perspective, he has built a solid team, and the culture within Shipt is reported to be strong. All of which will serve them well as they consider their options in this new landscape. Amazon may choose not to pursue delivery. Walmart may not enter the market. It’s entirely possible that Shipt finds a way of successfully competing with Amazon, Instacart, and Walmart even if they plan to pursue the same opportunities as Shipt. If they do pull off a successful competitive strategy, they will have cemented their reputation as the big startup “win” Birmingham has been hoping they are.

 

Credda: The Lawfully Good Leasing Company

The only thing better than competing in a business competition is enjoying one from the audience. You get all the thrills of watching energetic young businesses share their value propositions and competitive advantages, with none of the chest-crushing stress that comes from waiting for your own results. All pitch, no panic attacks.

That’s how I met Credda. This leasing company out of Spartanburg, SC pitched at the 36/86 semi-final held at Iron City on April 6 of this year. I immediately loved their story and their commitment to providing empathetic service to leasing customers.

I got to visit them in June and help them identify their core brand values. I’ve done this for dozens of companies—it not only informs your marketing messages and corporate culture, it also helps you make business decisions and communicate your purpose to a variety of stakeholders.

This was the first time I found a company who had more than a set of core brand values—they had a moral alignment. This nerdy term comes from Dungeons & Dragons and helps define a character’s outlook on life. The tool has been used to describe lots of characters outside the role-playing game universe, too.

Here’s an overview of the concept:

lnc-archetypes

What I love about Credda is that they are inarguably the Lawful Good. They’re unceasing in their approach to helping their clients make money while helping their end customers save money. They do it through rigorous analytics, relentless legal compliance, and an empathetic outlook wherein they put themselves in customers’ shoes.

credda core brand value map for blog.001

What’s your company’s moral alignment? How does it fit with your core brand values? Do you know your core brand values? Do they separate you from the pack, or are they generic? The better your values describe what’s unique about your company, the more likely they are to help differentiate you in the marketplace.

 

Who are you Rooting for in 2016?

Last year, I posed the same question for 2015 and the response was far greater than I expected, so I decided to do it again this year. After spending the last year with entrepreneurial companies all over the country, this list was hard to create. For the sake of brevity, I had to intentionally leave people out who should be celebrated here. Here is my very abbreviated list for 2016.

Jason Provonsha, Warble

Jason is a founding partner of Warble, a beacon technology start-up within the Lamppost Group of companies. Their tech allows marketers to reach audiences and engage them based on physical locations that range from several thousand feet to a single square foot. As marketers double down on the logic that where someone see your message is as important as how it’s seen, Warble is already on the leading edge of this tech.

Jason is as pragmatic as he is hard-working so he is easy to like immediately. He will describe the tick-tock he hears in his head as he focuses on generating revenue to replace the seed investment Warble received. This practicality, coupled with some very compelling usage cases, creates the sense that Warble is already started on the “I knew them when” trajectory. There are many challenges in front of them but when you spend time with Jason and his team, you feel their commitment to winning.

Adeeba Kahn and Jason Templin, Shu Shop

I had the pleasure to serve as Adeeba and Jason’s mentor during their recent entry in Rev Birmingham’s Big Pitch Competition. Their collaboration will create Birmingham’s first ramen shop and izakaya (Japanese-style pub) in the downtown theater district. Renovating a space that has been empty for more than 30 years and creating a concept that fosters regular patrons driving a sense of community in a once derelict part of town, the anticipation surrounding the opening of Shu Shop is incredible.

Adeeba does not currently possess a filter between her brain and her mouth in the most entertaining and endearing manner possible. Jason is chasing a dream and the passion he has for the food, the izakaya concept and creating a neighborhood space near the Alabama Theater comes across immediately. The difficulty of succeeding in the restaurant business is well-documented but they are tapping into an unmet need and creating a market in Birmingham. Their brilliance might be in the simplicity and sincerity of what Shu Shop will become.

Sam Eskildsen, Main Street Family Urgent Care

As private health care in the US becomes exceedingly challenging for providers and patients alike, there is a growing need for urgent care facilities. The concept of these purpose-built facilities is nothing new in urban and suburban areas but Sam is building a chain of Urgent Care facilities in rural markets. These areas have been underserved for decades and as rural private medical practices fold under the difficulty created by the Medicare/Medicaid and Affordable Health Care Acts, patients no longer have access to quality health care in these areas.

Make no mistake, Sam is a capitalist. The model he has created will generate some healthy returns and allow them to grow from the facilities they currently have into additional markets. Sam opted to go out and solicit his investors one by one without brokers or other institutional funders. He raised a significant amount of capital in 18 months based on the strength of the model. His tireless work ethic led to Main Street opening its first fully functional location within 2 years of creating his business plan draft. Public and private health care will continue to create a myriad of hurdles to overcome for Sam and his team but if there is anyone capable of pulling it off, its Sam.

Paul Hottle, Nature’s Art Studio

This mention has been in the making for at least 20 years. My father, who spent the better part of his professional career as an entrepreneur and organizational development professional, recently followed his heart and did something truly for himself. Dad started Nature’s Art Studio to combine his love for the natural world and carpentry. Taking discarded materials from sawmills and material suppliers and repurposing them into pieces that range from functional to why not, he creates things as he imagines them- without commercial concern for their ability to generate revenue. This near-blatant disregard of the economic viability of each piece is probably why most of them sell within hours of posting them to his own website or Etsy.

After years of supporting our family as an OD consultant and spending more time in hotels rooms and rental cars than in his own home, Dad finally gets to spend some time doing what he wants to do. He taught me and my brother that luck and fortune are a byproduct of hard work. Thinking of him finally enjoying the fruits of his labor drives me to succeed as an entrepreneur, dad and husband. This is my feeble attempt to recognize what he gave me over the years by saying that I’m rooting for him in 2016. The truth is, I’ve always rooted for him.

This is certainly a partial list and I’m not excited about having to exclude others- but now it’s your turn. Will you take the time to think about who you are rooting for in 2016? Will you tell them you are rooting for them?

Few things are more powerful than knowing someone is pulling for you simply because they appreciate who you are and what you are trying to accomplish. So, who are you rooting for in 2016?

Birmingham is the Marv Levy of Entrepreneurism

This October marks 6 years since our family moved from Atlanta, GA to Birmingham, AL. In that time, our kids have grown a few feet, I started my first two businesses and gained several more gray hairs in the process. Moving from a growing Atlanta metro to the decidedly smaller Birmingham was a big transition.

The first two questions we were asked when we moved in were if we had found a church to join and what football team we supported. In case you are totally unaware of the college football culture in Alabama, there are only two teams in the world- University of Alabama and Auburn University. I have much love for all my Samford, UAB and Troy friends but most of them incorporated either the “Roll Tide” or “War Eagle” vocal reflex during childhood.

Those questions were an early indication that our new life in Birmingham may be a bit simpler, exceedingly sincere and endearing.

Atlanta was a transient city and it seemed like no one there was from there (including us). Everyone came from somewhere else as Atlanta serves as some kind of young professional waypoint. People come and people go in Atlanta as the general economy waxes and wanes.

Socially and emotionally, the transition for our family was easy. After spending several years becoming more involved in the business community here in Birmingham, one thing struck me as the start of the football season grew near.

From a business and economic development standpoint Birmingham is the Marv Levy of cities.

Let me elaborate on that awkward comparison.

Marv Levy is a first-ballot NFL Hall of Fame coach and has one of the most interesting legacies in the history of football. He took the Buffalo Bills to 4 consecutive Super Bowls- losing all four. Some regard that as abject failure while others recognize it as one of the most impressive runs in professional coaching simply based on the incredible odds against reaching the championship game 4 years in a row. It had to be excruciating to get that close and not reach the pinnacle of success.

Much like Marv Levy’s Bills, Birmingham’s success or failure is largely based on the perspective of the interpreter. I think it’s fair to say the city has often taken two steps forward to take one, two or even three back in some cases.

Birmingham was a juggernaut in the steel industry because the three main components to make steel were in close proximity to the city. Foundries, furnaces and mines popped up everywhere with more than 26,000 people employed in some facet of steel and iron production.

This steel boon contributed to Birmingham receiving its nickname- The Magic City. At the beginning of the 20th century, Birmingham expanded in population and infrastructure at such a rapid rate, it was considered to be just like “magic.”

Two steps forward.

In the 1940s, Birmingham raised the aviation fuel tax while courting Delta Airlines to place their hub here. Delta chose Atlanta- something that has played a major role in our neighbor to the east establishing itself as a major economic city, eventually getting the Olympics and proceeding to grow like crazy. That also created a durable disdain for Atlanta in older Birmingham social circles.

One step back.

Birmingham’s history is complex. It is recognized as a successful pioneer in heavy industry while also being glacially slow to recognize the responsibility of driving social progress and civil rights. This historical dichotomy should create a crippling gravity working against innovation, development and growth.

Thankfully, we have a whole new group of entrepreneurs in Birmingham that remind us just how close we are to realizing our full potential as a city and region.

Having spent some time with several companies at Birmingham’s Innovation Depot, talking with the newly-minted entrepreneurs at Co-Starters in Woodlawn and donating time to Rev Birmingham, I am reminded of the famous Marv Levy quote:

“Where else would you rather be than right here, right now?”

In many ways, it feels like the Birmingham entrepreneurial community has ripped off the rear view mirrors and put the pedal flat against the floor despite the disadvantages we have inherited or have self-inflicted.

We have high tech companies like VIPAAR providing virtual augmented reality allowing surgeons to consult with other surgeons thousands of miles away, in real time, as surgeries are being performed. Motus Motorcycles, the first American-manufactured and designed sport touring motorcycle, started delivering bikes to their first customers in the last 60 days. Other creative businesses like Revelator Coffee who literally make each cup of coffee by hand and craft brewers Good People, Trim Tab, Avondale and Cahaba appear to embrace and leverage the advantages of our small enclave. Their success may be because of Birmingham or in spite of it but that doesn’t really matter.

What matters is that Birmingham has developed a meaningful entrepreneurial community of products and services. Birmingham is showing that is doesn’t need or even want to be Nashville, Atlanta or Dallas. As my friend Deon Gordon, the head of Business Development for Rev Birmingham says, “We are trying to be the best Birmingham we can be.” The unique combination of stubbornness, naivety, creativity and crocodile skin among our entrepreneurs has created an up and coming business community for which I am equally proud and excited.

Like Levy’s Bills, Birmingham routinely gets so close to what feels like ultimate success but just hasn’t reached the level where our entrepreneurs are widely celebrated. Far from just getting a participation trophy, Birmingham entrepreneurs have already succeeded by striving to get better every day- even if that isn’t fully appreciated by the general population. We… are… so… close…

So I ask you- “Where else would you rather be than right here, right now?”

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